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student guide

WHAT IS WORK EXPERIENCE?

A period of temporary student employment, within a framework of learning objectives and assessment, in which the student takes control of the learning.
There are a variety of opportunities, such as:

  • Part-time jobs
  • Casual vacation work
  • Voluntary work
  • International exchanges

These are different from the forms of work experience which are part of the higher education institution’s programme of education where they may give some supervision and assessment of the experience, such as:

  • Sandwich courses
  • Course-related projects
  • Industrial placements
  • Vacation placements

can begin to develop key employability skills through part-time and voluntary work just as you can through formal work placements.
To decide which kind of work experience is appropriate for you, think about what you want to achieve and how it fits in with your interests and academic commitments. By doing this you will be maximising the learning value of our work experience.

WHAT CAN WORK EXPERIENCE MEAN TO ME?

  • Helps you to get a better job on graduation
  • Earns you some cash
  • May help you to stand out from the crowd
  • Gives you a chance to put academic knowledge into practice
  • Helps you to test out career options
  • Improves your knowledge of yourself
  • Builds your confidence by working with others
  • Develops skills employers are looking for
  • Bridges that gap between university and the world of work

HOW TO START FINDING YOUR OWN WORK EXPERIENCE?

  • STEP 1:        IDENTIFYING AN OPPORTUNITY
    • Think about likely career interests, any long term goals you may have and skills you need to develop
    • Talk to a university careers advisor for help with this, especially if your degree discipline does not itself relate to specific areas
    • If you don’t know what you want to do, try something that involves your other interests, etc.:
      • Working with people
      • Working with numbers or words
    • Determine the broad occupational area in which you want to work and some specific objectives you want to fulfil eg:
      • Need to earn money
      • Greater understanding about career choices
      • Development of key skills at work
    • Think about such things as:
      • How much time can I spare for work in addition to study
      • What is the minimum I need to earn a week?
      • Where do I want to do it? At home or in my university town?
      • How far am I prepared to travel?
      • Do I want to do a mixture of voluntary and paid work?
      • Do I want to be office based?
      • How closely does it need to relate to my degree subject or doesn’t that matter?
  • STEP 2:        IDENTIFYING POTENTIAL EMPLOYERS
    Most companies, particularly small and medium sized enterprises (SMEs – where most graduate employment lies) have a least one project that needs attention, but lack the resources to tackle it. Managers are usually fully stretched in their day to day business operations and have little time to think far ahead. The organisation may not have the sorts of skills that undergraduates already have, particularly in IT, language, technical areas and marketing.
    Work experience students can undertake jobs that might not otherwise be done within the time and resources available. Bright and enthusiastic students can therefore contribute significantly to the organisation’s performance at rate the company can afford. Both employer and student have the opportunity to see whether they could like to make the arrangement a permanent one, without committing themselves immediately. Work experience can lead to a full time job on graduation.
    Companies can be identified by:
    • Going to your University Careers Service and the Student Employment Service or Job Shop.
    • Looking at advertisements in the local paper for casual and parttime work
    • Accessing websites that are being established and which put you in touch with work experience opportunities. Check out: www.workexperience. org for links
    • Using the internet to access job vacancy sites of the major newspapers
    • Using departmental contacts, especially if yours is a vocational course. Academic departments usually have a variety of links with companies through research and consultancy activities
    • Checking with your local Chamber of Commerce, researching Trade Directories and the business section of your local library, the Yellow Pages and Recruitment Agencies
    • Reading local and trade press for companies which have just been awarded a new contract or developed a new product
    DON’T FORGET THE IMPORTANCE OF NETWORKING – YOU MAY BE ABLE TO FIND SOMETHING THROUGH FAMILY, FRIENDS AND OTHER CONNECTIONS.
  • STEP 3:        CONTACTING EMPLOYERS
    Research the company you are contacting to find out:
    • What they do
    • The name of their Chief Executive or Managing Director
    Prepare a targeted CV with covering letter, addressed to the Chief Executive or Managing Director to ensure they understand:
    • Why you are interested in them
    • Why you are interested in getting work experience
    • What you have to offer them in terms of technical skills such as IT, and personal qualities
    • The benefits to their company if they take you on, e.g. a completed task or project
    • The relevance of your course of study and any other experience
    • Don’t forget that your choice of hobbies, voluntary work and interests can assist in determining your suitability for the job
    Advice on how to prepare a CV can be had from your University Careers Service or from specialist publications (see appendix for some headings that need to be considered).
    • Follow up all letters with a telephone call one week later if there is no response
    • Always be positive – it is important to sound enthusiastic and to show you have something to offer
    • Be pro-active – suggest a meeting/interview to discuss the job further
  • STEP 4:        SUCCEEDING AT THE IN
    Prepare for the interview by viewing it from the manager’s perspective:
    • Why should the company take you on?
    • What are the benefits?
    • Can they spare the time to supervise a student (think of an example where you had to work on your own)
    • Why did you choose this particular course of study?
    • What are your strengths and weaknesses? (e.g. what are you good at?)
    • How much do you know about this sector of work?
    • Have you successfully completed a project before?
    • Working in this company isn’t easy, can you cope with difficult situations? Give an example.
    • Why do you want to work here during the vacation period?
    Present yourself on time and dressed appropriately for the job to make a good impression. Show a positive attitude. Show that you are genuinely interested in the company by thinking through ideas for your work for them.

AFTER THE WORK EXPERIENCE
Once you have completed your work experience, you should think through what you have achieved and the experience gained as follows:

  • List your good points
  • Did you receive any training?
  • Did you have contact with people outside of the organisation?
  • How did you communicate with people, both inside and outside the organisation?
  • What resources did you use to find information to carry out your work? Were they realistic?
  • Did you initiate and respond to correspondence?
  • Did you come across any conflict? How did you resolve it?
  • Did you manage a budget?
  • Think about the bad things that occurred – did you learn anything from them?
Finally, summarise your achievements and skills development in a 100 word paragraph to use in your CV update.

THINGS TO CHECK WHEN OFFERED A JOB

  1. Check terms and conditions, eg. Start date, end date (if applicable), period of notice, salary or rate of pay (unless it is an unpaid placement). It you become an employee of the organisation there is additional information you should be given; check this with your tutor, Job Shop or Careers Service. Also check:
    • Start/finish times for the working day and lunch break arrangements
    • Dress code
    • Who you report to
    • Method of payment, i.e. weekly/monthly, by cheque, bank transfer,etc.)
    • Whether you have to pay tax and national insurance contributions (see appendix for details).
  2. Clarify company objectives for the work and what you are expected to do, e.g. set up a database system, undertake a research project.
    Clarify expectations with your manager, e.g. are you expected to make presentations or write reports.
    Clarify your own expectations of what you want out of it. e.g.:
    • Your learning objectives
    • Personal skills development
    • Knowledge of the business sector
    • Working in a team or with customers
    • Whether you will be given feedback or an appraisal
    Identify a mentor (preferably inside the company or an experienced person) with whom you can confide and seek advice.

MAKING A SUCCESS OF THE EXPERIENCE
For the work experience to be successful you need to contribute to the organisation and to learn from it. This means performing like a regular, successful employee by turning up for work on time, behaving appropriately, fulfilling the company’s requirements and achieving objectives and targets to the best of your ability. In all of this your attitude towards the work and towards others is important. You should show initiative where appropriate and be flexible and cooperative as well as contributing ideas and the skills you already have.

DEVELOPMENT OF KEY EMPLOYABILITY SKILLS
Work experience will also help you develop a range of skills that employers are looking for when they recruit graduates. The 6 key skills identified by the Qualifications and Curriculum Authority (QCA) are:

  • Improving own learning and performance
  • Communication
  • Working with others
  • Information technology
  • Application of number
  • Problem solving
Some of these skills are more important in some jobs than others, so you will not necessarily need to develop all of these to the same level.

CURRICULUM VITEA AND APPLICATION LETTERS

There are some essential pieces of information you must include in your CV, but remember to keep the document short (no more than two pages), in bullet point style, clear and easy to read and well presented.

You need to state your name and contact details: address, telephone and other contact numbers such as e-mail and fax if you have them. You should summarise the skills you have that are relevant to an employer, including your IT skills. You should give your education and state the qualifications you have acquired so far, noting any special achievements or distinctions in your school, college or social life. It is important to show any previous work you have done and the extent of responsibility and skills employed. You should also list two referees, preferably from work and your HEI.

The covering letter you send must be targeted to the position you are applying for and show that you understand the nature of the business and the post. You need to show what and how you can contribute. You need to make yourself stand out from the crowd so be brief, relevant and persuasive.

Further advice and examples of different CV formats and applications letters can be obtained from your college careers library or bookshop.

EMPLOYMENT HEALTH AND SAFETY CHECKLIST
This checklist is designed to be used at the beginning of your period of work experience, as an aid to ensuring that key items of information are given to you. Some items, such as safety matters, are essential for all types of work experience, whilst others will vary depending upon what you are doing and the size of company or organisation you are in.

  1. Welcome to organisation
    Try and ensure your manager or supervisor tells staff why you are there and what you will be doing.
  2. Confirm the name of the owner/manager/supervisor responsible for the work you will be doing.
  3. Working Hours
    Check start and finish times Lunch break times Whether you will be expected to work outside of these hours
  4. Absence Procedure
    Check the name of the person you need to notify if you are absent for any reason, e.g. illness
  5. Location of Services
    Check where the toilets/washroom area, as well as eating and refreshment facilities and places to store your belongings.
  6. Health & Safety Matters – Fire and Emergency Procedures
    Ask for general instructions in the event of fire/emergency evacuation. Check for:
    • Location of any alarm call points/fire marshals
    • Location and use of fire extinguishers
    • Location of emergency exists and assembly point
    • First Aid provisions
    • Name/Location of person responsible for providing First Aid
  7. Rules and Standards
    Check as to what is appropriate, e.g. dress, etiquette, confidentiality, quality assurance system, etc.
  8. Confirm arrangements for day to day supervision
  9. Employer’s Liability Insurance
    Make sure that the company/organisation has this.
  10. General Third Party/Public Liability Insurance
    Make sure that the company/organisation has this


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